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Printing Reports in Windows 10

Posted: Mon Oct 12, 2015 11:37 am
by Annie
HI

Can anyone help. I have installed Abc on my windows 10 PC but cannot print any reports. Is there something I am not doing. It all ran OK on my previous PC. Thanks Anne

Re: Printing Reports in Windows 10

Posted: Wed Oct 21, 2015 4:01 pm
by abctech
ABC6 uses many of the Windows files, and I'd guess your Win 10 system is missing one or more of these files.

The current ABC6 Installation program does not include any of those (optional) Windows files since we'd found they were always included as part of Windows since Vista (remember that) and XP. However a few people have said ABC6 on a new computer with Windows 10 does not print.

Solution: Install the old Trial Version of ABC6 from our website http://www.abc6.co.uk.
(make a backup of your data first).
When offered the choice of Fresh Install or Update, choose Update.

This won't change your ABC6 but because that Trial Install was written for Windows 98/Vista/XP it does include those Windows files.

Let us know if this fixes it for you.